Are you factory, or only a trading company?
Factory, and our factory is located Hengshui, Hebei, China.
Could I get some samples, and how?
No problem, we provide free samples, and it is only needed for you to pay for the shipping charge, your courier account is also ok(such as DHL).
What materials do you use in geotextile production?
How do I choose between woven and non-woven geotextiles?
Woven offers higher tensile strength for reinforcement (up to 100kN/m), while non-woven provides better filtration (permeability 10-30 l/m²/s). Our engineers can recommend based on your soil type and load conditions.
What certifications do your products have?
All products comply with ASTM, EN, and ISO standards (ASTM D4632, EN ISO 12236). We provide third-party test reports with each shipment.
What's your MOQ and lead time?
Standard MOQ is 20,000m². Lead time: 15-25 days for stock items, 30-45 days for custom specifications. Express production available for urgent projects.
How do you ensure quality control?
We implement 4-stage quality checks: raw material inspection, in-process testing, pre-shipment verification, and batch sample archiving for 5 years.
Can you supply customized geotextiles?
Yes. We can adjust:
- UV resistance (up to 12 months exposed)
- Color (black/white/custom)
- Roll dimensions (standard 5.8m width, customizable)
What packaging options do you offer?
Standard: PE wrapped + wooden pallets (20 rolls/pallet). Special waterproof packaging available for sea freight.
How do you handle after-sales issues?
Our 24/7 support team resolves quality claims within 72 hours. Warranty covers material defects for 1 years from shipment date.
